If you’re a Direct Energy customer, you may be wondering how to cancel your service. Here’s a step-by-step guide to help you through the process.
1. Call Direct Energy’s customer service line at 1-866-933-2929. You’ll need to provide your account information, so have it handy when you call.
2. Tell the customer service representative that you’d like to cancel your service.
3. The representative will ask you for your reason for cancelling. Be honest, but brief.
4. The representative will then walk you through the process of cancelling your service. This may include confirming your account information and providing a final meter reading.
5. Once your service is cancelled, you’ll receive a final bill in the mail. Be sure to pay this bill promptly to avoid any late fees.
And that’s it! You’re now free from your Direct Energy service contract.
Other related questions:
Q: How do I cancel my Direct Energy?
A: If you wish to cancel your Direct Energy account, you may do so by calling customer service at 1-866-966-3292.
Q: How much does it cost to cancel direct energy?
A: It may cost up to $75 to cancel your Direct Energy account, depending on your contract terms.
Q: Is direct energy the same as just energy?
A: No, direct energy is not the same as just energy. Direct energy is a type of energy that can be used to directly power devices or perform work, while energy from other sources may need to be converted first.
Q: Does Direct Energy have a budget plan?
A: Yes, Direct Energy offers a budget plan. With this plan, you can spread your energy costs evenly throughout the year. This can help you avoid high bills during the winter or summer.
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